Refound Policy

Defective or Damaged Products

If you have received faulty or damaged products, please contact us with images/Videos of the product within 30 days from the purchase. We will gladly send out a replacement order or issue you a full refund.

 

Items Lost in Transit

By ordering from us, you agree with our shipping times. Most orders get delivered within the posted time frames; however, external factors such as customs inspections can sometimes cause delays. 

 

Returns

We do accept damaged items for refunds within 30 days from the purchase,  Your satisfaction is our priority, and this policy is in place so that we can continue to offer the best quality on all orders.

 

Lost or Stolen Packages

Eagle Putt is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Website will confirm the delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.